All data obtained by us will be handled with strict confidentiality, will be safeguarded and will not be divulged to third parties unless this is essential within the context of the execution of agreements (e.g. delivery). Data will not be sold or leased, nor will it be publicised in any way. Data may be used for sociographic or demographic research and/or surveys so that we can improve our service. If such research/surveys are conducted by third parties, the data can only be divulged to them for the purpose in question. The information obtained will be handled with the greatest care possible.
We use the gathered data to process and execute the sale agreement, to send repeat purchase notifications if preferred, to ensure continuity of treatment and to inform you about new developments.
We use your IP address for authorisation and customer identification and to prevent unauthorised access to our server. This is one of the methods we use to prevent unauthorised database breaches. We use backup and security technology to prevent or data loss or corruption, or recover lost or corrupted date. We also use your IP address to examine data for the purpose of website analysis. As an example, we record visitor statistics such as page hits.
Our site uses so-called cookies (small data files). Cookies allow us to save certain login information and deploy it to the user’s system so that data that is repeatedly used can displayed automatically during subsequent visits (e.g. automatic entry of delivery addresses and login credentials). Cookies cannot be used to identify individuals, they can only identify computer systems. All visitors can set up their devices in such a way that they do not accept cookies. For further information, please refer to our cookies policy.
User experiences can be posted on our website. All information published in this way becomes public domain. By sending your user experience, you explicitly agree to publication of the material. User experiences are first submitted to regulators for approval, a process that can take time. We reserve the right to refuse publication of user experiences at our own discretion and without provision of reason.
As the data subject, you have the following rights: In accordance with Art. 15 of the GDPR, you are entitled to information about your personal data processed by us, insofar as this information is part of your personal data; in accordance with Art. 16 of the GDPR, you are entitled to the immediate correction of incorrect or incomplete personal data saved by us; in accordance with Art. 17 of the GDPR, you have the right to request deletion of your personal data saved by us unless further processing is necessary within the context of exercising the right to freedom of speech or information, complying with a legal obligation, observing public interests or – if applicable – pursuing or defending legal claims; in accordance with Art. 18 of the GDPR, you have the right to request restriction of the processing of your personal data, if you deny the accuracy of the data, if the processing of your data is unlawful but you reject deletion, if we no longer need the data but you require it for lodging, pursuing or defending legal claims or if you have objected to the processing of your data in accordance with Art. 21 of the GDPR; in accordance with Art. 20 of the GDPR, you have the right to receive the personal data you have supplied to us in a structured, updated and digital format, or to request the transfer of your data to a different controller; in accordance with Art. 77 of the GDPR, you have the right to submit complaints to a regulatory authority. Ordinarily, you can contact the regulatory authority that presides over your place of residence or work, or over our head offices.
If you subscribe to our newsletter, we use the necessary or separately-submitted data to, in accordance with Art. 6 section 1 subsection 1 of the GDPR, regularly send you our newsletter by email on the basis of your consent. When you unsubscribe, we will delete your email address, unless you have explicitly agreed to the continued use of your data, or if we exercise our right to continue using your data, which is legally permitted and which we are informing you about in this statement.
Our site may have links to other sites, communications and forums. We cannot be held liable for the privacy of your data on websites run by third parties. Please be aware of the fact that data posted on such sites could be in the public domain. Take care when releasing information on such websites.